Services Marketing 7th 7E Valarie Zeithaml

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SKU: MK052 Category: Tag:
Title: Services Marketing; Integrating Customer Focus Across the Firm
Author(s): Valarie A. Zeithaml; Mary Jo Bitner; Dwayne D. Gremler
Edition: 7
Year: 2018
ISBN-13: 9780078112102 (978-0-07-811210-2)
ISBN-10: 0078112109 (0-07-811210-9)

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