| Title: | Customer Service Skills for Success |
| Author(s): | Robert W. Lucas |
| Edition: | 6 |
| Year: | 2015 |
| ISBN-13: | 9780073545462 (978-0-07-354546-2) |
| ISBN-10: | 0073545465 (0-07-354546-5) |
Customer Service Skills for Success 6th 6E
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