| Title: | Business Process Management: Practical Guidelines to Successful Implementations |
| Author(s): | John Jeston |
| Edition: | 4 |
| Year: | 2018 |
| ISBN-13: | 9781138738409 (978-1-138-73840-9) |
| ISBN-10: | 1138738409 (1-138-73840-9) |
Business Process Management 4th 4E John Jeston
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