| Title: | Operations and Process Management; Principles and Practice for Strategic Impact |
| Author(s): | Nigel Slack; Alistair Brandon-Jones; Robert Johnston; Alan Betts |
| Edition: | 4 |
| Year: | 2015 |
| ISBN-13: | 9781292017846 (978-1-292-01784-6); 9781292017877 |
| ISBN-10: | 1292017848 (1-292-01784-8) |
Operations and Process Management 4th 4E
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