| Title: | Customer Service: Career Success Through Customer Loyalty |
| Author(s): | Paul R. Timm |
| Edition: | 6 |
| Year: | 2014 |
| ISBN-13: | 9780133056259 (978-0-13-305625-9) |
| ISBN-10: | 0133056252 (0-13-305625-2) |
Customer Service: Career Success Through Customer Loyalty 6th 6E
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